Support & Tutorials
💡 Tips on how to contact our support team and find more educational materials for the platform.
Contact our support team
Have you encountered a problem and don't know what to do? Is something not working as you think it should? Contact our customer support. We are here for you every day of the week.
đź“ž Phone number: +420 777 211 344
✉️ E-mail: info@brandcloud.pro
If your BrandCloud is managed by your administrator, you can find their contact details in the footer of the platform. If an internal administrator is not set up, you can find our contact details there.
Contact sales
Contact our sales team for more information on our tariffs, pricing, partner agreements and to set up a demo.
I’d like to try a demo
If you would like to try a 30 day trial demo, contact Khaldon Trabulsi or check out https://www.brandcloud.pro/ and contact us at info@brandcloud.pro.
See our tutorials and guides
For easy administration and intuitive use of the platform, we have been creating up-to-date tutorials for you for years, where you can learn about all the features and options of BrandCloud and how to manage them most efficiently. You can find them throughout the whole documentation.
Tutorials’ advantagesÂ
- You can find them right in the documentation and on YouTube
- We provide them in czech and english.
- If you do not have time to watch a video, you can try to find the answer in the text parts of the documentation.
- Every video describes all the processes and functions in detail and takes only a few minutes.
- They are an immediate help even when customer support is offline.
Frequently searched tutorials:
đź’ˇ Users management in BrandCloud
đź’ˇ Sharing
đź’ˇ Approvals
đź’ˇ E-shop management
I'm just getting started with BrandCloud
If you are new to BrandCloud and are unsure, we recommend you review the Getting Started folder that was uploaded to your repository when you created it. We also recommend scrolling through Tips and tricks to get you started.